Start Date: August 18th, 2025

End Date: July 6th, 2026

About the Position: The AmeriCorps member will support unhoused people in accessing comprehensive health services and supporting Whole Person Integrated Care's Ending the Epidemic (ETE) initiative, focused on HIV, Hepatitis C, and sexually transmitted infections, as well as decreasing the risk of congenital syphilis and improving birth outcomes. 

The AmeriCorps member will work with a multidisciplinary care team, including nurses, health workers, peers, social workers, and medical providers, and the member will conduct direct work with clients and working to build program capacity and support quality improvement efforts.

About the Organization: SFDPH Whole-Person Integrated Care serves to provide care to people experiencing homeless by 1) connecting to transitional primary care 2) re-/connecting to social services 3) supporting client’s towards becoming “housing ready” for their transition from shelter health to their next destination, ideally their own permanent, supportive housing with established primary medical care.  

Shelter Health is one of 8 social medicine programs under the Whole Person Integrate Care umbrella. This position would be a vital part of care coordination, stabilization, and wrap-around services to adults experiencing homelessness.

• Identifying patients who are at-risk to assess eligibility for various services

• Referring patients to other programs and community services

• Implementing patient engagement strategies to improve outcomes

• Participating in meetings and conferences

• Conducting program quality improvement and data analysis

• Providing outreach and reminders for follow-up

• Self-Starter
• Organized
• Compassionate
• Innovative
• Familiar and comfortable with data
• Familiar and comfortable with Microsoft Excel and Word
• Desire to work with people who have income limitations
• Desire to work with people who have severe and chronic health issues
• Desire to work in a non-traditional health care setting

• Knowledge of AmeriCorps/Health Corps member requirements
• Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.
• Ability to engage with Electronic Medical Record system for Quality Improvement review and data capture.
  • Members will be trained if they have no prior experience with electronic medical records.

• Member uses initiative in carrying out recurring assignments following set procedures, independently
• The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required
• The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.

• The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service.

• Written and oral guides provide specific instructions for doing service
• Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations

• Member has to develop, analyze, or evaluate information before the service position can progress
• The service position assignments vary significantly or often involve unusual circumstances and incomplete or conflicting data
• In making decisions, the member is often required to depart from past approaches and to extend traditional techniques