Position: Community Outreach/Digital Health Worker

Covenant House, Inc (CHI) is a Federally Qualified Health Center (FQHC) that was established in 1964.  CHI is located in Germantown and covers the Northwest section of Philadelphia with a primary focus on the provision of primary care services in medically underserved urban communities.  CHI seeks to offer patient-led healthcare that welcomes and strengthens the Philadelphia community by integrating body, mind, and spirit.

Covenant House provides healthcare services within community settings (i.e., social service agencies, schools, and community centers) in addition to their primary health facilities to make services accessible to the community. To support their expanded healthcare services, CHI's National Health Corps Community Outreach/Digital Health Worker will provide critical prevention and intervention services through outreach, community education, and resource support to underserved populations.

With their new effort to develop school-based wellness centers, the Community Outreach/Digital Health Worker will serve partially within a local High School and will be vital in reaching students, parents, and the community.

Cardiac Health:

• Conduct community outreach, develop/administer surveys, and conduct patient interviews to identify persons at risk of cardiac health issues at local venues
• Create and distribute health-related print materials to the community as a follow-up to Covenant House's annual needs assessment
• Identify digital health resources for constituents
• Connect constituents to individualize digital health resources
• Link constituents to community resources that will mitigate social determinants of health issues
• Monitor and track constituent adherence to medically prescribed services via phone or telehealth

School-Based Wellness:

• Create outreach materials for school distribution
• Recruit students to participate in Wellness Center services (i.e., physicals, workshops, counseling)
• Serve as a sounding board for students
• Connect students with external services as approved by the supervisor
• Support Covenant staff in the administrative delivery of services.

• Self-Starter
• Team Oriented
• Multi-tasker; able to balance
• Group facilitation skills
• Able to communicate effectively with individuals or diverse backgrounds and identities

• Knowledge of AmeriCorps/Health Corps member requirements
• Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.

• The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.
• The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required

• The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service.

• Written and oral guides provide specific instructions for doing service
• Most instructions are easily memorized and require little interpretation
• Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects
• Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations

• The facts or conditions of the service position are clear-cut, predictable, and apply directly to the assignment

• Significant travel (more than 25%)
• Special safety regulations or precautions that must be observed
• A health physical will be required prior to start
• Position offers some flexible hours/service formats for members who may need them 

N/A

• NHC Member must undergo additional fingerprinting in order to serve within the Philadelphia School District