Position Status
Site
Position Summary
The member will be actively engaged in recruiting families to join the program. They will interact with parents/caregivers in the newborn nursery to describe the program and promote enrollment. They will assist interested families with the enrollment process and schedule their visits. Additionally, the member will be in contact with all participants in the program prior to and following their visits. They will act as a touchpoint between the family and the care providers as well as outside resources.
On the days of group sessions, the member will greet families, assist with completion of screening information regarding both maternal and infant wellness, child development and social determinants of health screening.
The member will initially observe the sessions to gain understand of workflow and information provided. Over time, the member will develop 2-3 topics to discuss at sessions that are developmentally appropriate. This could include, but is not limited to, explanation of resources in the community such as libraries, food pantries, play groups and dental care.
Member may also serve as a resource for other sites within Advocate Children's Hospital as they develop similar programs in their clinics. This role will emphasize team development and collaboration as well as development of best practices.
Daily service activities will occur primarily within the Advocate Children's Hospital area within Advocate Lutheran General Hospital.
Major Duties and Responsibilities
- Providing brief health education to patients
- Co-facilitating group classes on health and lifestyle
- Conducting phone outreach as assigned by leadership
- Tracking referrals and closing the referral loop
- Linking patients to care by scheduling appointments
Characteristics of an Ideal Candidate
- Organized
- Multi-tasker; able to balance
- Comfort speaking with others
- Individually or in groups
- Group facilitation skills
- Able to communicate effectively with individuals or diverse backgrounds and identities
Knowledge Required for the Position
- Knowledge of AmeriCorps/Health Corps member requirements
- Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.
Supervision
Member uses initiative in carrying out recurring assignments following set procedures, independently, The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required.
Review
The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service.
Guidelines
Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations.
Complexity
The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment.
Special Considerations
- Health screening or service required
- Criminal history check requirements beyond those required by National Health Corps.
Language Proficiency Requirements
- Proficiency in a language other than English required? No
Criminal History Check Requirements Beyond NHC Standard Checks
- Health screening or service required
- Criminal history check requirements beyond those required by National Health Corps.